Frequently Asked Questions

Find answers to common questions about our boutique

How do I determine my size?

Please refer to our comprehensive Size Guide located on each product page. Our garments generally follow standard US sizing, but specific measurements are provided for precision.

Can I modify or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You may request a cancellation within 1 hour of purchase by contacting our support team.

Do you restock items that are sold out?

Many of our pieces are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if an item returns.

How should I care for my Songbird garments?

Care instructions are printed on the inner tag of each item. We generally recommend cold hand washing or delicate cycles to maintain fabric integrity.

Is international shipping available?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.

Are your materials ethically sourced?

Sustainability is core to our brand. We partner with manufacturers who adhere to fair labor practices and prioritize eco-friendly textiles.